Privacy-First Platform
Your privacy is at the core of JiraniSoko. We only show your username publicly. Your phone number, email, and personal details are never visible to other users unless you explicitly consent.
1. Overview
This Privacy Policy explains how JiraniSoko collects, uses, stores, and protects your personal information when you use our platform. By using JiraniSoko, you consent to the practices described in this policy.
2. Information We Collect
Account Information
Listing & Activity Data
We collect information about your listings (titles, descriptions, images, prices), messages sent through our chat system, job applications, and payment transactions for promotions.
Technical Data
We automatically collect IP address, browser type, device information, and usage patterns to improve our service and ensure security.
3. How We Use Your Information
- Account management — Creating and maintaining your account
- Phone verification — Sending OTP codes via Mobitech SMS
- Neighbourhood matching — Showing listings relevant to your area
- Communication — Enabling chat between buyers and sellers
- Job applications — Sending your anonymised profile to employers
- Promotions — Processing payments via Paystack
- Safety — Detecting fraud, scams, and policy violations
- Improvement — Analysing usage to improve the platform
4. What Other Users Can See
Visible to Public
- Username only
- Listing content & photos
- Approximate neighbourhood
- Account join date
Never Visible
- Phone number
- Email address
- Full real name
- ID number
- Date of birth
Job applications: When you apply for a job, employers receive an anonymised profile showing your first name, masked last name (*****), age (not date of birth), education, experience, and skills. Your full contact details are only shared after you apply.
6. Data Security
We implement industry-standard security measures to protect your data:
7. Your Rights
You have the right to:
- Access your personal data stored on our platform
- Update your information through your profile settings
- Delete your account and associated data by contacting support
- Withdraw consent for data processing at any time
- Export your data in a portable format (upon request)
8. Contact Us
For any privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@jiranisoko.com or visit our Contact page.